Advancing the Future of Unified Video Communication
Integration of WebRTC, SIP and H.323

The SVC500 now comes equipped with AVer Omni-Protocol Support for WebRTC, SIP and H.323, providing users with more diverse and easy to use collaborative communication possibilities. In addition to Omni-Protocol Support, the SVC is capable of receiving, sharing, and streaming content across all of its connection protocols.

**The SVC and EVC series’ Skype for Business integration had been removed from March 2022 because the authorization contract expired at the end of February 2022. Products sold before March 2022 will not be affected by this limitation.


Web Real-Time Communication (WebRTC)

The SVC system supports real-time communications over web browsers (Chrome or Firefox) with WebRTC integration. Connect to WebRTC’s browser-based video conferencing platform and start live conversations instantly. Easily share slide from SVC or set up live customer support without needing expensive third-party related services with WebRTC. (License upgrade required)


Brand New Future ID Design

The SVC500 was endowed with a futuristic design the stylish “orbit” theme can be seen on the camera, codec, microphone, and even the user interface. The SVC500 conveys our product concept perfectly it is the best choice for next-gen work space.


Supports Dual-Camera / Dual-Presentation

More options are available on the SVC500. Now, you can choose to show the 1st camera, the 2nd camera, or both. The SVC500 can also accept input from multiple sources. With two input sources available on the codec, users can choose to use HDMI, DVI/VGA, or both at the same time. The SVC500 is capable of providing an unparalleled video conferencing experience!

RTMP for Live Video Streaming

Live streaming functionality is ready in SVC500. You could live stream video conferencing, presentation, speech, lecture, etc. with an easy setup. Furthermore, SVC500 thinks one step ahead the vital recording function is also just a click away.


Built-in 32G Recording Storage Capacity

No more fumbling around for a USB drive when you need to record a meeting the SVC500 is equipped with 32 GB of internal storage. In addition, iSCSI functionality is also available for cloud upload. You will never have to miss another event!

Supports License Upgrade up to 16 Sites

Users can take advantage of our license upgrade program to expand up to 16 sites. The system can be expanded easily to meet your company’s growing communication needs.

3 + 2 Extension Warranty

3 + 2 Extension Warranty


  • Register your product within its valid warranty period (3 years after purchase) to receive a 2-year warranty extension. Please register on AVer’s official product registration page.
  • Only products registered within their original warranty period (3 years from purchase date) are eligible for this extension.
  • Eligible products will receive the 2-year extension automatically upon successful completion of registration.
  • Applicable for end users ONLY.
  • This warranty extension is not available in Japan, and only available for EVC and SVC products in the Americas.


  • Package contents
    • Main system unit (codec)
    • eCam PTZ III camera
    • SVC microphone array
    • IR remote control with batteries
    • Power supply (12V/6.25A)
    • VGA cable (1.8M)
    • Power cord (1.8M)
    • Camera cable (3M)
    • Microphone cable (5M)
    • Network cable (3M)
    • HDMI cable X 2 (3M)
    • Warranty card
    • Quick guide
  • Communications
    • H.323, SIP standards, SIP TLS
    • WebRTC (License Required)
    • Mixed protocols between H.323, SIP, WebRTC
    • Call Quality bandwidth 64Kbps ~ 8Mbps
    • RJ45 network LAN (10/100/1000)
    • Manual bandwidth settings
    • Manual Max. bandwidth settings
    • Up to 60 Mbps (On 16-Way Multipoint Call)
  • Camera
    • eCam PTZ III camera
    • 2-megapixel CMOS sensor
    • 18X total zoom
    • ±110° pan; +25°/-25° tilt
    • 72° FOV (H); 43° FOV (V); 82° FOV (diagonal)
  • People video resolutions
    • HD1080p (1920 x 1080), up to 60fps
    • HD720p (1280 x 720)
    • 480p (848 x 480)
    • 4CIF (704 x 576)
    • CIF (352 x 288)
    • SIF (352 x 240)
    • All resolutions at 30fps
  • Content video resolutions
    • HDMI supported resolutions:
      • 1080p (1920 x 1080)
      • 720p (1280 x 720)
      • D1 (720 x 480)
      • SXGA (1280 x 1024)
      • XGA (1024 x 768)
      • SVGA (800 x 600)
      • VGA (640 x 480)
    • DVI (digital) supported resolutions:
      • 1080p (1920 x 1080)
      • 720p (1280 x 720)
      • D1 (720 x 480)
      • SXGA (1280 x 1024)
      • XGA (1024 x 768)
      • SVGA (800 x 600)
      • VGA (640 x 480)
    • Output resolutions:
      • Up to HD1080p (1920 x 1080) at 60 fps
  • Video standards
    • H.264, H.264 HP, H.264 SVC, H.263+, H.263, H.261
    • H.239 dual video streams
    • BFCP content sharing
    • RTMP for live video streaming
    • Forward Error Correction (FEC)
    • Anti 30% video packet loss with FEC
  • Video features
    • 3D denoise
  • Video inputs
    • Main camera eCam PTZ III
    • HDMI for 2nd camera
    • DVI-I/VGA for presentation
    • HDMI for presentation
  • Video outputs
    • HDMI x 2
  • Audio standards
    • G.711, G.722, G.722.1, G.728, G.722.1C, G.729, AAC-LD
  • Audio features
    • Automatic gain control (AGC)
    • Advanced noise reduction
    • Acoustic echo cancellation (AEC)
  • Audio inputs
    • Microphone pickup range of 6m, daisy chain up to 4
    • HDMI
    • Line-in (3.5 mm)
  • Audio outputs
    • HDMI
    • Line-out (3.5 mm)
  • Other supported standards
    • H.224, H.225, H.245, H.281, H.323 Annex Q, H.460
    • RTP, RTCP, H.350,SRTP, H.235, SNMP, NTP
  • User interface
    • Single/dual monitor layout styles
    • User-friendly OSD (23 supported languages: English, Traditional Chinese, Simplified Chinese, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese)
    • Display/edit site name
  • Network
    • 10/100/1000Mbps
    • NAT/firewall traversal (H.460)
    • High Efficiency Lost Packet Recovery (HELPeR™)
    • API support via Telnet
    • Wake-on-LAN (WOL) support
    • IPv4 and IPv6 support
    • Network test
    • Quality of service (QoS)
    • VLAN (802.1Q / 802.1P)
    • EAP 802.1x
  • Security
    • AES (Advanced Encryption Standard) function (128-bit)
    • Password protection for system settings
    • Password protection for remote system management
  • Web management tool
    • Remote management
    • Live monitoring
    • Firmware update
    • Phonebook download/upload/edit
    • Restore system settings
    • Export call history
  • Value-added features
    • Meeting recording
      • In meeting and offline recording
      • Save directly to USB flash drive
      • Supports screen re-layout during playback
      • Playback and file conversion via VCPlayer software (.mov and .mp4 format)
    • EZMeetup software/App
      • 30-day for free trial
      • Connect with H.264 video codec
      • Receive resolution up to full HD 1080p at 30fps
      • Transmit resolution up to full HD 1080p at 30fps
      • Support content sharing, capture and recording
    • EZDraw App
      • Import .JPG, .PNG, .GIF and .BMP files
      • Export .PNG files
      • A maximum of 10 devices can be connected
    • ScreenShare software (Wirelessly share content)
    • VCLink software (Control and Sharing in smartphone)
    • VCAssist software (Intelligent Meeting Assistant)
    • Dual monitor support and SnapShot
    • Speed dialing via hot keys (10 sets)
    • Camera presets (100 positions)
    • Firmware update via USB flash drive
    • Screensaver and auto power off mode
    • 2nd camera control from SVC AVer Remote (Via RS-232 with visca/pelco-d/pelco-p)
    • Group calling
    • Supports SIP voice calls
    • ScreenShare software (Wirelessly share content)
    • VCLink software (Control and Sharing in smartphone)
    • Dual camera and dual content image by Side-by-Side or PIP (4 Video Transmission simultaneously includes Primary camera + 2nd camera + 2 Different contents)
    • iSCSI storage device settings
    • Built-in SIP server(Up to 100 Registrations, 50 Pair calling)
    • Support AVer Register Server (ARS)
    • Meeting ID method and High-Res mode
  • Power supply
    • AC 100V ~240V, 50/60Hz
    • Consumption: EIAJ 12V, 6.25A
  • Environmental data
    • Operation temperature: 0 ~40°C
    • Operation humidity: 20% ~80%
    • Storage temperature: -20 ~60°C
    • Storage humidity: 20% ~80%
  • Physical characteristics
    • Package dimensions: 422 x 336 x 374mm
    • Package weight: 8.88kg
    • Main system (codec): 320 x 267.4 x 37.3mm
    • eCam PTZ III: 205 x 205 x 195mm
    • SVC microphone array: 144.8 x 128.45 x 27.8mm
  • Optional accessories
    • Additional microphone
    • Camera mount
    • USB-to-RS232 converter
  • Software options
    • 2,4,6,8,10 multipoint license for up to maximum 16 sites
    • WebRTC License
  • Warranty
    • 3+2 year warranty*
  • 1LED Indicator
  • 2USB Port
  • 3POWER Button
  • 4LAN Port
  • 5USB Port
  • 6HDMI-2 Port
  • 7HDMI-1 Port
  • 8AUDIO OUT Port
  • 9MIC in Port
  • 10AUDIO in Port
  • 11HDMI in (for 2nd Camera)
  • 12CAMERA in Port
  • 13HDMI Input
  • 14DVI in Port
  • 15Power Port

*Specifications may vary depending on countries and are subject to change without notice.
**Please register online to receive free 2 year warranty extension. For detailed warranty information, please contact an AVer representative.
***For Full HD support, please check with your software application provider for system/hardware requirements.
****Built-in 32G recording storage capacity (actual formatted capacity may be less).